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Zoom becomes a company with a focus on artificial intelligence

Zoom becomes a company with a focus on artificial intelligence
Zoom Communications Inc.
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Zoom Video Communications Inc. will no longer have Video in its name. At the same time, the company is relaunching as Zoom 2.0, shifting its focus from video calling to a broader set of AI products.

After the end of the coronavirus pandemic, workers around the world began to return to offices and the need for video communication tools began to decline. To keep up with the trends, Zoom introduced its own analog of Google Workspace and Microsoft Office, its own Team Chat product, and other business solutions.

From now on, the company will focus even more on integrating artificial intelligence into all its products and developing new ones with an AI focus. At the center of the company's new vision will be Zoom AI Companion, an AI assistant that will help employees with all their daily tasks.

Eric Yuan, CEO, wrote that over time, the capabilities of AI assistants will evolve and at some point they will be able to become fully customizable digital twins. According to Yuan, AI assistants will be able to take over a full day of work, allowing employees to reduce their workweek to four days.

In the future, the company plans to introduce more new AI products and improve existing ones. Yuan also says that one of the company's most important tasks is to empower employees to do "creative, insightful work by engaging and communicating with others."

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