Intel says it has found the source of widespread instability issues with its 13th and 14th generation Core processors. The company has found that the processors are experiencing "increased operating stress" and promised that a fix is on the way. This was reported by The Verge.
“We have determined that elevated operating voltage is causing instability issues in some 13th/14th Gen desktop processors,” Intel employee Thomas Hannaford writes on the company’s forum. “Our analysis of returned processors confirms that the elevated operating voltage is stemming from a microcode algorithm resulting in incorrect voltage requests to the processor.”
The fix should be available by mid-August 2024. Anyone affected by this issue should contact Intel support until then. The manufacturer first confirmed that it was investigating the issue in April 2024 after receiving reports from owners of Intel Core i9-13900K and i9-14900K who complained of frequent crashes in games.
Previous Intel recommendations and motherboard BIOS updates failed to solve the problem.The pressure on Intel was getting stronger. The game studio Alderon Games recently stated "Intel is selling defective processors" and urged everyone to avoid Intel's Raptor Lake processors.